Frequently Asked Questions

About CreditSoup®

1. Who is CreditSoup®?

   CreditSoup® is an online financial website that will assist you in connecting you to lenders that can fulfill your financial needs.

2. If I’m not a resident of the United States can CreditSoup® find me a lending partner?

   Currently the lenders that CreditSoup® works with only offer services to United States residents.

3. Does CreditSoup® issue loans?

   CreditSoup® is not a lender. We utilize the information that you provide to us to match you up with financial products or service providers that best meet your needs.

Technical

1. How does CreditSoup® protect my personal information when I apply online?

   We are using safe, secure technology to transmit your data. We realize that this information is confidential and we treat it as such.

The Process

1. How quickly will my loan be approved?

   Each lending partner that we work with has their own procedures for processing loans. The best way to find out exactly what to expect is to contact the lending partner that you applied with or check their FAQ’s. If you have trouble remembering which lender you applied with or cannot find their contact information, contact us using our Loan Status Inquiry form located in the About Us section and we will provide you with the correct contact information.

2. How will I get a response from the lenders?

   This will depend upon the lending partner that you choose to work with. Once you provided all the information required by the lending partner you will be contacted from the lending partner with the lending partner response in one of the following ways.

   • Instantly online
   • Email
   • Telephone
   • Postal Mail

3. Does CreditSoup® charge me anything for using their service?

   No, the loan search process that CreditSoup® provides is an absolutely free service.

4. What should I be expecting after I submit my application for a loan?

   Each lending partner that we work with has their own procedures for processing loans. The best way to find out exactly what to expect is to contact the lending partner that you applied with or check their FAQ’s. If you have trouble remembering which lending partner you applied with or cannot find their contact information, contact us using our Loan Status Inquiry form located in the About Us section and we will provide you with the correct contact information.

5. Are there any hidden fees associated with searching online at CreditSoup®?

   No, the loan search process that CreditSoup® provides is an absolutely free service. You will never be charged a start-up, loan search or even monthly fee with CreditSoup® .

6. Will the lending partner require any documentation prior to closing my loan?

   You will probably be required to give your lending partner a copy of your tax return, past paystubs, bank statements, information on debts, and depending on location, other necessary information.

7. What is the interest rate?

   Each individual has different requirements that need to be met; therefore the interest rate will vary depending on each individual. Some factors may include employment, credit history, etc. It is our goal to match up the consumer’s needs to the lender who will best meet those needs. We will strive to provide the best possible match for each consumer.